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Apr 01, 2019 Power up your Mac and hold down the Command and R keys to enter the macOS Recovery Partition. Your Mac should boot to a screen that says macOS Utilities. Select Restore from Time Machine Backup and click Continue. Read the info on the Restore Your System page and click Continue.
You might have to back up and restore an Intune Automated Device Enrollment (ADE) managed iOS/iPadOS device during the setup assistant process. For example, when:
Select the most recent one of your Mac’s hard drive and click Continue Now, select the disk on which to restore the backup, that is, Macintosh HD. Click Restore or Continue. Note: If your Mac has FileVault enabled, you will have to enter your administrator password to unlock the disk. Turn your Mac OS X running device on and hold the Command + R keys in order to open the macOS Recovery Partition which deals with these boot problems. This screen is called macOS Utilities and it should open if you use the key combination on any device. Select the Restore from Time Machine Backup options and click Continue. Jul 26, 2017 Restore your system. In order to open OS X Recovery Tool press and hold down the command key + R when your system boots. When Recovery Tool is open, select the option “Restore From Time Machine Backup”. This will load files from the latest restore point.
- A device is factory reset and is then restored from a previous backup.
- A user receives a new device and wants to migrate the data from the old device.
To back up and restore an iOS/iPadOS device, you must follow the Apple instructions:
- To back up your device, see How to back up your iPhone, iPad, and iPod touch.
- To restore you device, see Restore your iPhone, iPad, or iPod touch from a backup.
- To transfer data to a new device, see either of these articles:
- Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch.
For more information about restoring Apple devices from backup, see Get started using Apple Business Manager or Apple School Manager with Mobile Device Management.
Restoring a backup to an iOS/iPadOS device
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When a user restores their content from an iCloud or iTunes backup, there are many considerations to bear in mind:
- Restoring a backup is only possible during Apple Setup Assistant - this is a ‘one-time’ opportunity. Linking the Apple ID in settings post-setup is not the same as a restore.While it links files and documents, it does not typically restore any user data and preferences (think 'look and feel' such as wallpaper, widgets, installed applications, user preferences, and so on). Only a limited set of data may be restored such as iCloud Photo Library and messages for example.
- The restore process workflow is different, depending on whether you restore the backup to the same device, or a different device.
- When restoring to a different device than the one on which the backup was performed, after the backup is successfully restored, setup assistant will continue with the enrollment process (from the 'remote management' screen onwards). The result is that you are enrolled in the MDM vendor and also maintain your content that has been restored from your iCloud account.
- When restoring to the same device on which the backup was performed, after the backup is successfully restored, setup assistant doesn't resume. You're left on the device's home screen. The result is that you don't go through any 'remote management' and subsequent enrollment steps. You retain the management state (and management profile) that you had at the time the backup was done. This result is typically a good thing, unless this process is being performed as part of a migration to a different EMM vendor (see below).
- In addition, specific to Intune, there are two different methods to reset a device and they will affect the post-restore behavior with regard to enrollment state:
- If you performed a local reset of the device, then the device will remain enrolled post-restore and should not require any intervention. This is typically the desired behavior.
- If you performed a remote wipe via the MEM/Intune web portal, this will first unenroll the device before the wipe. As a result, post-restore, the device will need to be re-enrolled using the Company Portal app before it will be functional.
- In addition, specific to Intune, there are two different methods to reset a device and they will affect the post-restore behavior with regard to enrollment state:
- Also consider the amount of time that has elapsed since the backup was taken, and what impact a restore (which essentially sets the device back to that prior time), might have. For example, has the corresponding device record in Intune been deleted? (either by accident or an intentional retirement/clean-up). What about the Azure AD record? What about the management certificate? These are valid for a year in the case of iOS/iPadOS. Is the management certificate being restored still valid? Was the management certificate renewed after the backup was done? These scenarios might be less common, but they are worth being aware of – especially if the backup being restored is not recent.
- To avoid issues, ensure that users do not perform a backup whilst the device is enrolled – you want users to perform any backup/restore activities without impacting the management profile and related certificates. If the management profile was locked on the device by the prior EMM, the end user will not have an option to remove the management profile on the device. To facilitate this type of migration, one option would be to retire the device from the prior EMM before the user does a backup of the iOS/iPadOS device. Alternatively, if you cannot ensure that the device was unenrolled when the backup was taken, consider hiding the ‘restore’ setup assistant screen in your iOS/iPadOS enrollment profile in the Microsoft Endpoint Manager console.
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Migrating to MEM/Intune from another EMM vendor
Specific to backup/restore
- In most cases, your MDM enrollment state (at the time of backup) is not of any special significance. However, in a migration scenario where you are moving from one MDM vendor to another, it is important to be aware of.
- When restoring a backup, taken while enrolled in MDM vendor A and restoring it on the same device but attempting to enroll in Intune, this will result in failure. The restore will be successful (no errors) as explained above, however since the management profile from MDM vendor A has been restored, the device is not under management by Intune. Attempting to manually enroll the device using the Company Portal app will result in an error when trying to install the new Intune management profile 'The new MDM payload does not match the old payload'. To remediate this, you would need to remove the existing management profile belonging to MDM vendor A and then re-enroll into Intune using Company Portal. Migrating from one Intune tenant to another Intune tenant would exhibit the same behavior.
Migrating without wiping the device
How To Restore From Backup Disc
There is an additional migration scenario to consider, which should not be impacted by any of the above.
- If a migration is performed from one MDM vendor to another without a device wipe (such as by using a tool such as EBF Onboarder for example), there should be no negative impact to the device, as it is never restored. Instead, the device is ‘off-boarded/unenrolled’ from one MDM vendor and has the management profile removed, and then enrolls manually into Intune using the Company Portal app. The users iCloud account is not removed and no backup is restored as setup assistance is not involved in this scenario.
- There are other considerations in a scenario where the device is migrated without performing a device wipe:
- If the device was supervised under the current EMM vendor, the supervised state will be maintained
- The new management profile (MEM/Intune) cannot be ‘locked’ – meaning the user is able to remove the management profile in Settings.
- These devices will enroll into MEM/Intune as ‘personal’ devices, rather than ‘corporate’ devices. This will have an impact on the app inventory gathered from the device, the displayed phone number, etc., as described here.
- If you wish to designate these migrated devices as corporate devices, you can do either of the following:
- Add Corporate device identifiers as described here. Provided you can obtain a list of serial numbers from your current EMM vendor and this is imported prior to enrolling the devices in Intune, this is the simplest option and avoids scripting.
- Use a script to modify the OwnershipType from Personal to Corporate. A sample script which leverages an exported list (.csv) of device serial numbers (taken from your current EMM vendor) as input, is located here.
- If you wish to designate these migrated devices as corporate devices, you can do either of the following:
What microsoft office do i need for mac. Western digital external for mac. Note
If you use enrollment restrictions to prevent (block) personally owned devices from enrolling, you will need to add the devices using corporate device identifiers, prior to enrollment.
Next steps
Restore Imac From Backup
Learn more about Automated Device Enrollment.